General Motors | The Book of Yes

Celebrating 11th Anniversary in Al Balad newspaper

“Benefiting from the name of the newspaper, Al Balad (The country), an ear panel was booked as a continuation of the publication logo on the anniversary campaign launch date creating a bold statement “The Country is Celebrating”. As a revealer, an inside half page was booked on the same day carrying Spinneys logo, offers and 11th year anniversary logo. Also see Celebrating prices.”

Client Name: Spinneys Supermarket
Media buying concept: Marketing Department of Spinneys
Campaign creative work: Team Y&R, Lebanon
Media booking: Media Associates

Microsoft opens retail outlet

Microsoft has jumped into the retail arena and opened its first store in Scottsdale, Ariz., featuring interactive technology and a sleek modern design. This is the first of several planned stores for the software giant, the next opening on Oct. 29 in Mission Viejo, Calif., and is being celebrated by the company as an opportunity to connect with customers and elevate the Microsoft brand. But some analysts see this move into retail, and even the design of the stores, as derivative of archrival Apple.

Massive LCD screens line the walls, displaying scenic panoramas (including of the local Arizona landscape) as well as Microsoft products. Below these screens PCs set up with Zunes, Xbox consoles and headphones are available for visitors to try out, and a “gaming zone” offers giant screens on which customers can play popular games including Rock Band and Halo.

“Our customers have told us they want choice, better value and great service when shopping for technology, and that is what we will deliver through our Microsoft stores,” says David Porter, corporate vice president of Microsoft Retail, in a statement. “We want to showcase what’s possible with the full Microsoft brand.”

The opening came in time for the company’s new Windows 7 operating system and these are prominently displayed along with the PCs, Xbox consoles and range of other software and hardware that flank both sides of the store.

But much of the clean, simple look of the new store bears a striking resemblance to Microsoft rival Apple.

“Launching a Microsoft retail store, these guys are playing catch-up to whatever Apple does,” said Rob Frankel, branding expert and author of the book “The Revenge of Brand X.” He points to the design as looking different, but really just a variation on the Apple store’s sleek and simple design. “Microsoft has no brand. They have an identity and they have very high awareness, but try asking two people why they insist on Microsoft and you’ll rarely get the same answer.”

Microsoft is emphasizing the personalization that the new stores will offer, with consumers able to customize their hardware with external “skins” and create an original ring tone for their Windows mobile phone. When a customer purchases a computer, they will have a 15-minute session with one of the employees to get set up their applications, passwords and personal preferences. The store includes a Microsoft Answers Suite, where technical advisors offer assistance to patrons with tech issues.

“The idea of customizing a product on a mass scale, there’s a branding experience about that and there’s a connection with the customer -- all that stuff is usually good,” said Scott Testa, professor of business at Cabrini College. But Testa supports Frankel’s outlook on Microsoft’s originality as a brand: “Microsoft copies everything from Apple, so why wouldn’t they copy their stores?”

Testa believes that in opening stores when it has, Microsoft followed the company pattern of waiting until something was “tried and true” before jumping in. Nonetheless, he believes that entering the retail arena will be a good thing for Microsoft, and that it is better late than never.

“I don’t think they see it as a big profit driver. I think they see it as a brand-building experience and marketing experience more than anything. This will be a grain of sand on the whole beach of Microsoft’s revenues and operations,” said Testa. “But from a branding perspective it makes a lot of sense. The timing’s good, they get some press for the stores, Windows 7 is coming out and the holiday season is coming up. It makes sense.”

Grocery Store Musical

Song by Anthony King and Scott Brown (Gutenberg! The Musical!)

For our latest mission, six undercover actors burst into song in a grocery store in Queens. Three minutes and lots of silly choreography later, they returned to their roles as shoppers and stock boys. The mission was filmed with hidden robotic, lipstick, and wearable cameras. Enjoy the video first and then go behind the scenes with our report below.

We had a couple of really excellent hidden camera reaction interviews that got cut from the final video. I put them together in an outtake video:

Produced by: Disposable Television
Director of Photography: TV Boy
Still Photos: Katie Sokoler

We’ve been wanting to stage a follow up to our Food Court Musical mission for quite some time. Unfortunately, we’re not able to produce a musical like that without some serious help in the budget department. (Food Court Musical was produced for a TV pilot.) Last month Trident Layers expressed interest in sponsoring an Improv Everywhere event (giving us creative control and using no product placement), and I knew this would be a great opportunity to create a new public musical.

Agent Brown rehearses with Agents Kayne and Rustin

I knew from the start that in order to make a worthy follow up to Food Court Musical, I would have to use the same songwriting team, Scott Brown & Anthony King. Not only are they longtime Improv Everywhere Agents, they’re also the authors of the hit Off-Broadway musical, Gutenberg! The Musical!. Their songs, both catchy and hilarious, have been stuck in my head for many a sleepless night.

The cast rehearsing

The cast were all actors I knew from the Upright Citizens Brigade Theatre. We had to cast people who could really sing well, given the “slow jam” nature of the song. We had a rehearsal at a Manhattan studio where Agent Brown taught them the song, and Agent King worked on the choreography.

Rehearsing in the store

The next night we had a rehearsal in the grocery store itself. The store was part of a small chain called “Best Yet” and was located in Astoria, Queens. We chose it for its enormous size, at least by New York standards.

Our rehearsal was late at night, right before the store closed. There were very few people shopping at that hour, so we wouldn’t get a real sense of how crowded the produce section would be until the actual mission the next day. We worked with the store and got permission, enabling us to set up hidden cameras. We used some incredible robotic cameras that were operated via joystick in the control room in the back.

The control room

Speakers

We had planned to just use the store’s PA system to play the song. At the dress rehearsal we learned that grocery store speakers sound awful when the volume gets cranked up. The bass turned to fuzz. So we hid some additional speakers under the muffin table to give their system a boost.

In addition to the robotic cameras hidden on high ledges and in security domes, Agent Adams had a couple of camera rigs he could control out on the floor. We put a lipstick camera on the end of a cart and filled it with groceries. He was able to push it around the area while watching what he was filming on a little monitor.

Agent Adams also had a hidden camera in the strap of his bag, getting a great POV shot of anyone he talked to.

His main job was to get reactions from shoppers after the musical ended. He wore a hidden microphone and also wore an earpiece, enabling me to talk to him from the control room and say things like, “Try to get the woman you’re talking to to turn around; we’re only seeing the back of her head.”

Control room monitor

We staged the mission a few times throughout the day to make sure we got the best possible take and camera coverage. The first take started around 1 PM.

The first few moments were always hilarious. As soon as Agent Kayne started in with his “No, no, no’s,” heads began to turn.

When we did Food Court Musical, we had a pretty good idea of where our audience would be– sitting at the tables. This was more unpredictable. We had all of this choreography planned, but we had no idea if people would make way for us. The area got increasingly crowded as the day went on, which made it all the more fun. Often people found themselves right in the middle of the show.

A woman laughs as Agent Johnson passes with his basket

The woman above took her cart right through the center just as the chorus began. It was like she was a part of the choreography.

Agent Scott’s character was pregnant; she was not. We used a fake belly. She had shoppers coming up to her before and after the song asking when she was due, etc.

Agent Fernandez helps a customer find an item from the circular

Agents Brown and Fernandez played the two stock boy characters. This meant they spent most of the day walking around the floor in the store’s uniform. Of course they were constantly being stopped by customers asking for help.

Our musical was staged very close to the front door, so lots of folks would walk in mid-song. It was fun to see their reactions as they entered and were immediately confronted by our ridiculousness. We got so many wonderful reactions from everyone in the store throughout the afternoon. Queens is the most diverse county in the entire world, and it was really wonderful seeing all of the different types of people laugh and smile.

Letting a friend on the phone listen in

This guy was particularly excited (as seen in the video)

There was always a nice crowd near the registers looking over

The musical got even more absurd when Agent Brown carted Agent Fernandez down the aisle. Agent Fernandez delivered his passionate speech into a price gun, and the two starting spinning while the rest of the cast circled them, building up to the finale.

Before the shoppers could finish applauding, our actors were back to normal life. Those playing customers went back to shopping and those playing stock boys got back to work.

Agent Brown prices some fruit

Mission Accomplished

Via

Tok & Stok :::Stok clearance

‘Sale’ signs are so ubiquitous these days that retailers often struggle to cut through the clutter and get their discount offers noticed. This was the problem facing Brazilian furniture retailer, Tok & Stok, and its solution was one of the most innovative poster campaigns of the past few years.

In Brazil, Tok & Stok has built up a reputation has a high-end furniture retailer. Its design style is minimalist, uncluttered and clean and this had to be reflected in its advertising campaign. It was also imperative that Tok & Stok drew a large crowd for the sale as it was its biggest of the year and the retailer had a new range of stock waiting to go on display.

The posters were designed to look like furniture and left in places that would surprise and amuse the public. Some were made to look like tables, some chairs; others were rolled up into a cone and attached to the walls of malls and give the impression of lampshades. Every poster was almost entirely white with a simple Tok & Stok logo and discount offer, relating to the item the poster was suppose to represent, in one corner.

The posters gained a lot of attention in Brazil and enhanced Tok & Stok’s reputation for sophisticated furniture solutions. The interest translated directly into sales with the retailer selling out of its discount stock in a matter of days.

BRAND: Tok Stok

BRAND OWNER: Tok & Stok

CATEGORY: Retail

REGION: Brazil

DATE: Aug 2009

AGENCY: DDB Brasil

MEDIA CHANNEL

Target:::Bag a billboard

Fashion is a personal thing. Ask two women arriving at a party dressed in the same outfit and you’ll really see the ‘handbags’ come out. Knowing this, fashion retailer Target has come up with an environmentally friendly way of making sure the handbags, at least, will always be unique – by making bags out of billboards.

In the past, Target has shown a preference for commissioning high profile artists to create designs for its fashion ranges. The artists it has commissioned to design its billboards this time round are equally high calibre: Michael Anderson, Laurie Rosenwald, Charles Wilkin and Josh Goldstein have all signed up to the project. Their billboard designs will be erected in NY Times Square on Labor Day and remain up until the end of October.

Once they have been taken down, the vinyl designs will be turned into 1,600 limited edition bespoke bags using an Anna Sui tote bag model. Every bag will be unique and made from 90% recycled material. So, consumers passing through Times Square are advised to keep an eye out for their favourite parts of the billboard designs as they could soon be wearing it on their arm.

The bags will be available to order on Target’s website from September 4^th, ready to be shipped from January 2010. A clever, cost-saving campaign that gets consumers talking about the brand and thinking about the environment.

BRAND: Target

BRAND OWNER: Target Corporation

CATEGORY: Accessories/ Clothing/ Footwear

REGION:USA

DATE: Sep 2009 - Jan 2010

AGENCY: Mother

MEDIA CHANNEL

Carrefour new wordmark and icon:::“Positive is Back”

With more than 15,000 stores in 35 countries generating more than 100 billion Euros in sales, the French supermarket chain Carrefour is undeniably one of the world’s most prominent retailers and purveyors of, to put it simply, good stuff at decent prices.

Its identity design, the icon and typography have remained consistent since 1966 — only nine years after Carrefour’s launch — when the C-in-a-diamond icon made its appearance next to a typewriter-style wordmark. This September 4th, along with a new campaign titled “Positive is Back,” Carrefour has introduced a new wordmark and a slightly modified icon.

Old (yellow) and new (blue) icon comparison overlay, 3 second interval.

Old (above) and new typography.

The resulting shapes from the C eating away at the diamond is instantly recognizable so with such a high-stake operation around the world it makes no sense to introduce something revolutionary.

The new wordmark is friendlier and quirkier, and has a nice flair to it that most serif typefaces lack, so it feels like a good birdge between the blocky slab serif of old and some corporate serif. .

Sample applications.

Gradient combinations, more at Carrefour’s Facebook page.

The biggest change, more than the icon or the typography, is the introduction of a range of gradients for the icon. In application — which, unfortunately, we only have one small image — the concept seems like it could work and gives Carrefour a slightly trendy and upbeat look.

New TV ads for “Positive is Back” campaign.