Doritos prides itself on being a brand that listens to its consumers. So, when the crisp manufacturer came across a group on Orkut – the most popular social networking site in Brazil – named ‘We want a 5kg bag of Doritos’, it decided to help realise the groups’ dream.
Doritos has always looked to engage with its young target audience in its advertising. Past campaigns have challenged consumers to create videos and participate in computer games. By reacting to the topic being discussed on Orkut, not only did Doritos involve its consumers in a two-way conversation, it also showed it is prepared to engage them on their level.
Doritos launched the campaign by showing off a giant 5kg packet of Doritos at Mercado Mundo Max, an event where new ideas and trends in art, fashion and music are put on display. 5 kg bags were then sent out to Doritos lovers and opinion setters across Brazil, including influential bloggers and advertising agencies. Finally, a live stream of a 5kg bag was put on Doritos website, as well as on You Tube and flickr, and consumers were invited to guess how many crisps were in the packet, with the bag being offered as a prize.
The campaign ran for a month. In that time, the Doritos site received 113,126 unique visitors and 41,135 bets, with users spending an average dwell-time of almost 3 minutes. It turned out to be the biggest social media campaign in Brazil in 2008, so successful that Doritos decided to release a limited edition run of 5kg bags for sale in selected Brazilian supermarkets.