30.8.14

Ahlgrens bilar | Fruit Hatchback - The All-New (Edible) Swedish Car

Insight

Established candy and confectionary brands have a stranglehold on the Swedish market and new brands, even from traditional candy makers, have a tough time entering the market. Ahlgrens bilar (“Ahlgren’s cars”) is one of Sweden’s oldest candy brands and built alongside the strong connection that Swedes have with automobiles. Its newest candy is called The Fruit Hatchback but was faced with intense competition and increased price pressure from the recent market recession, making the goal of standing out from the crowd even tougher.
Starcom MediaVest's task was to create a pre-launch campaign that garnered enough interest to gain the new flavour a foothold in the stores and make it competitive in the fiercely contested and traditionally conservative Swedish candy market. Swedes like to stick with what they know, and while they know cars, they don’t know what a Fruit Hatchback is. The challenge was how to create buzz and involvement around a low interest product with a very limited budget – SEK 1,000,000 ($156,000) including production costs.

Strategy

Generations of Swedes have taken great pride in the fact that a small country like Sweden has produced two world-class car manufacturers: Saab and Volvo. But with the former bankrupt and the latter sold to China, the national automotive ego had taken a bit of a battering in the 2000s. Not only that but gearheads’ favorite program, “Trafikmagasinet” (“Traffic Magazine”; equivalent of Top Gear), went off the air as its creator, Carl-Ingemar Perstad and its network faced a series of infamous legal and budget woes.
With Swede’s automobile pride at its lowest point, Starcom wondered if it could give them a little bit of good news and excitement. Starcom knew it couldn’t market Fruit Hatchback as just another new flavor of a well-known sweet. Which got them thinking… What if it could inject some good news (and humour) into the Swede’s dismal automotive sector, by introducing a new Swedish car! It wanted to sell the Fruit Hatchback, not as a candy, but as a new, “real” car.

Execution 

When “Trafikmagasinet” went off the air, its finale was so abrupt that fans received no closure and created a cult following that only grew as time went by. The idea was to bring the format, the host and the passion back to Swedish consumers by launching the updated “Bilmagasinet” (the Car Magazine) and have Mr. Perstad “leak” the news of a new Swedish car – The Fruit Hatchback.
As the first of four shows aired on YouTube, the speculation from Twitter and blogs like automotorsport.se and vk.se immediately started as to what this new vehicle could be. Simultaneously they recruited “test drivers” for the new car via Facebook and even arranged for an official unveiling of the “Fruit Hatchback” at the Stockholm Lifestyle Motor Show! And finally news spread about the new Swedish car – Fruit Hatchback – on digital screens in all central stations in Sweden.
Results 
The car magazine topped the ‘Unruly Viral Chart Sweden’ in February 2013 and got 524,000 views on YouTube – remarkable for a country as small as Sweden. The limited test driver spots (10,000) were quickly booked with each driver rewarded with a sample bag.
As the fourth part of “Bilmagasinet” aired, and the cat was out of the bag, Ahlgrens bilar’s Facebook page became one of Sweden’s fastest growing, with a fan base growth of 65%. As the campaign culminated, Ahlgrens bilar became the most talked about fast moving consumable brand on Swedish Facebook and achieved a “talking about this” percentage of an astonishing 31% - a great measure of how deeply involved people became in the campaign.
The true success of this campaign however was shown when the subsequent store introduction surpassed any previous Ahlgrens introduction. Fruit Hatchback has become the third most popular candy in Swedish service stores and has taken the number six spot in grocery stores.
BRAND:
Ahlgrens bilar
CATEGORY:
Confectionery/Snacks
REGION:
Sweden
DATE:
January - February 2013
AGENCY:
Starcom Mediavest
MEDIA CHANNEL:
Digital,Events,Online

Coca Cola| the “Land of Smiles”



Insight

The soft drinks market is fiercely competitive in Thailand.  Coke was a stagnant number two at 24%, well behind Pepsi which was at 40%.  In addition, a newcomer “Big Cola” has managed to grab 10% in just 5 years, growing faster than Coke. Coke was not even on top of mind amongst core target drinkers and consumer relevancy was on the wane.
To add insult to injury, Coke sales were heavily affected at the end of 2011 from some of the worst floods in Thailand’s history, isolating two thirds of the population and submerging buildings and factories under water. Bangkok was paralyzed and Coke ran out of stock as manufacturing was brought to a halt.  70 million Thais were plunged into crisis.
Right after the crisis, Coke’s biggest selling opportunity is to provide refreshment during the hot, dry summers in Thailand. The global communication platform of Coke is “Happiness” which is localized as “Summer Fun” during peak sales season.  However, given that the country is just recovering from one of the worst floods in recent history, “Summer Fun” was terribly inappropriate. We had to find a new way to connect Coke with its consumers to revitalize its brand image and sales.

Strategy

Thailand is known, for good reason, as the “Land of Smiles” but these floods in Thailand just added to the many crises the country has had to endure in recent years and pushed the nation to the edge. Thais became overly cautious about the future.  For the national psyche, the floods really were a watershed.
Although only two-thirds of Thais were directly affected by the floods, everyone was emotionally affected such that Thailand’s Gross Domestic Happiness plunged almost 10% to its lowest point yet after the floods in January 2012.
For more than 65 years, Coke has been the ambassador of “Happiness” in Thailand so we wanted to bring Smiles back to the Land and give Thai people a boost to their confidence, taking the lead in moving the country forward again.
As the crisis unfolded, millions of people were relying heavily on TV and the internet to get minute-by-minute updates both from official news outlets and social media. News spread far and wide across the country, increasing the ratings by 16% for news programs on TV.  Digital media became the real time crisis center. We noticed that during the first day when the floods hit, the number of twitter messages soared to 3.3 million tweets, the highest tweets ever in a day for Thailand. 
Media was oversaturated by news of the disaster, adding to gloomy mood of the country.  Thus, to reverse the tide of bad news, we needed to inject as many positive stories & messages to uplift the country’s mood.  Coke initiated the “Million Reasons to Believe in Thailand” campaign, aimed at recharging the people’s confidence in these difficult times.  We encouraged all Thais to become our happiness ambassadors by sharing encouraging messages and good news to their countrymen directly affected by this disaster.

Execution

Initiative set up the first and largest 4D interactive illumination display, integrating light, sound, animation and effects on one of the tallest buildings in the heart of Bangkok to serve as a beacon of hope that could be seen across the entire city.  Consumers were invited to send their stories how they overcame their personal tragedy and send encouraging messages that appeared on the building in real time.
National pride picked up.  Everyone felt a sense of belonging as they shared their stories and messages on social network sites, becoming an online phenomenon.  A total of 137 million engagements transpired over the Coke Facebook page, which became the central storage of happiness stories.
The trend to replace bad news with stories of hope attracted mass attention that was further reinforced into a partnership with evening news programs on the 2 biggest TV stations, top national cable TV and radio channels by making daily good news into a permanent feature on their news programs.
At the end of the campaign period, the Hall of Happiness was built, an exhibit in the Digital Gateway Mall whose roof was wrapped to resemble the iconic Coke bottle, essentially creating the biggest Coke bottle on the planet.  The exhibit featured every message shared by every Thai on the Facebook page and previously flashed on the giant display to show the world that Thailand has never been stronger and ready to move forward via a giant Coke bottle filled with “millions of happiness stories.”

Results

- More than 1 million Thais shared their happiness through the campaign
- 137 million engagements with the campaign through Coke and social network sites
- Awareness of the “Million Reasons to Believe in Thailand” reached 92% of Thais
- Even as Thailand GDP stands at a minus 4.2%, Coke sales hit an all-time high of 29 million unit cases sold for the month of March 2012
- Coke market share increased from 24% to 30% through this social relevance campaign, narrowing the gap against Pepsi whose market share dropped from 40% to 32%
At the end, there are so many reasons to believe that Thailand is a country of opportunity, creativity and prosperity. There are no prizes to be won for participating in this campaign just simply the well-wishing messages coming from the heart of every Thai. 
As the happiness ambassador, Coke's utmost achievement is to proudly say it made “Thailand, The Land of Smile” once again. (Thailand’s Gross Domestic Happiness went up from 66% to 75% at the end of the campaign – ABAC POLL)


BRAND:
Coca Cola
CATEGORIES:
Drinks (non-alcoholic)
FMCG
REGION:
Thailand
DATE:
March - May 2012
AGENCY:
Initiative Thailand
MEDIA CHANNEL:
Experiential,Out-of-Home


Insight

Zest, a P&G body soap product, wanted to connect with consumers in an innovative and never-done-before way, to let them know that Zest was a body soap that was truly magical beyond its core benefits of only providing cleanliness and freshness. Thanks to previous campaigns, consumers understood the benefits of the product but lacked an emotional reason to use Zest.
Starcom decided to appeal to people’s inner unfulfilled dreams with a content platform that allowed themselves to reveal their deepest desires.  And what better place to transform and really show what’s under their skin than: The Shower.
With “Descubre lo que hay bajo tu piel con Zest” (Discover what is under your skin with Zest,) the agency re-created those private moments where people unveiled their inner desires.

Strategy

For the most part, advertising messages about soap product are always about “beauty, cleanliness, or being refreshed.” These messages are repetitive and only address the functional benefits of the brand, not the emotional rewards for the consumer. Although consumers want to feel clean, showering had become a much-needed ritual where a lot of unique and strange things happened – more than just singing a favourite song.
From Starcom’s research, they discovered that the shower was a place where secrets came alive, like a confession booth. It had become a sanctuary where people relive their desires, dreams, fears and unfulfilled business. So by capturing those moments, Zest reminded consumers that in the shower, it was always there to listen to their stories – no matter how zany.
Shower Stories lie at the intersection where the product meets the consumer at its most vulnerable moment, encouraging emotional transformation. These stories lay a foundation for developing a content strategy that is tangible, relatable, immersive, memorable and emotional for the consumer.

Execution

Shower Stories was an original production of six episodes aired on national TV. The agency also created the Zest YouTube-branded channel to reach more people for social impact and measurement. The stories were innovative because they were based on the idea that people let go of their inhibitions and reflect on their inner desires in the shower.  While Zest “uncovers what’s under your skin,” it also lets you discover your heart.
After the first segment aired on YouTube, Zest received an unprecedented amount of stories from people telling them what they did when they were in the shower. Some of the real-life stories were racy, others were just plain funny, but the all of them included the soap as their only companion, their key audience during the shower.
The agency also took the concept to retail. At stores where people bought Zest, mock shower booths were installed, with a microphone, shower cap, towels, hair wigs and other shower-related props. Everyone, including kids, adults, young adults, all where suddenly interested in reliving their own shower stories. They took a bath in the in-store mock-shower, in front of everyone, just to get their picture taken and later share with friends and families.
Suddenly the branded-channel called attention with more than a million views. Zest decided to open the conversation directly with their audience to maximize the viewing experience. The brand invited people to take a shower with Zest to uncover what is under their skin and share it with the world – people shared their amazing stories on YouTube - and because they were water-conscious, they asked that showers were limited to one minute.

Results

The agency created a content platform to remind them that it was okay to dream big or overcome their fears, even if just for one minute.  The stories were not only engaging but viral in nature as people ran with the desire to create their own stories via video uploads, revealing their dreams to their friends or to the world.  The relevancy of this content opened doors for Paid, Owned and Earned Media to garner unprecedented results.
“Shower Stories” validated the effectiveness of communicating a simple yet meaningful brand message, one that’s driven by content and community engagement. Sharing can reinvigorate a brand even in the face of fierce competition and familiar product features.
If the campaign provided at least 1 million people with a refreshing smile or moment of reflection, then the project was a success. Zest’s YouTube channel has earned 2.4 million unique views to date and built a community who shares real-life confessions and heartfelt messages. Fans surprised and delighted the brand with tales of running away from office life or showering in their clothes.
Of course, it doesn’t hurt to move the bottom line. Since the start of the campaign, Zest’s sales have increased by 23%.
This campaign was awarded 'Best Use of Content' at The Festival of Media LatAm Awards 2013.

    BRAND:
    Zest
    BRAND OWNER:
    Procter & Gamble
    CATEGORY:
    Toiletries/Cosmetics
    REGION:
    Mexico
    DATE:
    October - December 2012
    AGENCIES:
    Starcom Mediavest
    Publicis
    MEDIA CHANNEL:
    Experiential,Digital,Events,Online,Out-of-Home

    KFC Add Hope | The Journey of Hope

    Idea

    Today, there are millions of children around the world that don’t having their basic needs met, thousands of them in South Africa. Through no fault of their own, children are hungry - for love, security, education, food.
    In 2009 KFC recognised this, and put into action the initiative now known as Add Hope. KFC Add Hope is an in-store mechanic that gives customers an opportunity to donate ZAR2 towards feeding hungry children. It’s a way to show the world that big brands can be about more than the bottom line. It’s a way to show that multi-national organisations are capable of capturing and mobilising the spirit of giving, the spirit of sharing, the spirit of truly affecting change in the societies where they function.
    In 2011 the brand put in a mammoth effort and raised ZRR9.6 million. Every cent of which went directly into filling empty tummies.
    In 2012 KFC commissioned adventurer Riaan Manser, to do the Journey of Hope: a 4100km expedition around the country. In just two months, Riaan cycled the word “hope” across the South African map on half the calories he needed. He would stop in at charities along the way, inspiring children and showing the public the difference a single meal could make, if only they just Added Hope.
    And they did. Last year KFC raised R12.6 million. This means that 40 000 children have food every month because of the brand’s commitment to change the world in which it operates.

    Production

    The nature of the Journey of Hope was fast paced. MediaEdge had to film as Riaan Manser was cycling because the schedule did not allow them to re-shoot anything. From the date he started the Journey of Hope (14-09-2012), he had to cycle 130km’s, every day to arrive at the final destination and event on time (02-11-2012). From the 14-09-2012, when the Journey of Hope started, MediaEdge had 12 television deadlines. Meaning they needed to film, edit, grade, mix and telestream to the broadcaster: 1 episode and 1 promo per week for the following 6 weeks.
    The on the road Production team consisted of a Production Manager and Production Coordinator. The DOP had a camera assistant. The Producer and Director would join at each charity. The entire Journey of Hope was filmed using 3 Canon DSLR cameras and various lenses to capture Riaan Manser’s struggle and the beautiful South African landscape. MediaEdge opted for the DSLR cameras due to their fantastic image quality, the interchangeable lenses and their compact size.
    The Director and DOP were selected for their incredible vision, experience and delivery of quality under extreme pressure. The episodes were edited on FCP and colouring was done by a professional telecine company. The audio of each episode was given the attention of a TVC. Each episode underwent 4 phases of approvals, spread across agency, client and broadcaster. All in 7 days.

    Brand fit

    KFC is a QSR and the idea sparked for them. KFC believed that their central business - feeding people - could also be the point of contact where they could make an impact to make the world a better place.
    The Journey of Hope TV series brought the work that they do to alleviate the hunger of South Africa’s underprivileged and forgotten children to life. MediaEdge highlighted the scale, scope and reach of their effort by creating an epic solo cycling expedition that literally spelt the word ‘hope’ across the country. The agency showed the devastating impact of malnutrition by only providing Riaan Manser, the celebrity explorer, with half the calories his body needed to sustain his effort. Lastly, they brought the impact of a ZAR2 donation, the amount of money KFC requires to provide a meal to a starving child, to life by showing the stores of hope that have sprouted from the work that Add Hope has done over the past couple of years.

    Results

    Engagement:
    TV Viewership: 1.2mil
    Online views: 5787
    581 people participated in a total of 1831 conversations about the campaign.
    There were 4.45mil opportunities to see the conversation.
    The campaign generated ZAR7 mil worth of earned media at an ROI of 1:34.
    ZAR12 mil worth’s donations were collected in 2012 – which translates to 6mil meals in 2013. An increase of 33% from 2011
    BRAND:
    KFC Add Hope
    BRAND OWNER:
    KFC
    CATEGORY:
    Food
    REGION:
    South Africa
    DATE:
    October - November 2012
    AGENCY:
    YUM
    MEDIA CHANNEL:
    Digital,TV

    7 Skills for a Post-Pandemic Marketer

    The impact of Covid-19 has had a significant impact across the board with the marketing and advertising industry in 2020, but there is hope...